Sales Terms and Conditions

PRIVACY PROTECTION AND PROCESSING OF BUYER’S DATA

Biological Pharmacy safeguards the privacy of its Buyers and guarantees that the processing of data complies with the provisions of the privacy legislation pursuant to Legislative Decree June 30, 2003, no. 196. Personal data, both identification and fiscal, acquired directly and/or through third parties by the Provider, who is the data controller, are collected and processed in paper, electronic, and telematic form, in relation to the processing methods with the purpose of registering the order and activating the procedures for the execution of this contract and the necessary communications, in addition to fulfilling any legal obligations, as well as to allow an effective management of commercial relations to the extent necessary to best perform the requested service (art. 24, paragraph 1, letter b, Legislative Decree no. 196/2003). Biological Pharmacy commits to treating the data and information transmitted by the Buyer confidentially and to not disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may only be shown at the request of the judicial authority or other legally authorized authorities. Personal data will be communicated, upon signing a commitment to confidentiality of the data, only to subjects delegated to carry out the activities necessary for the execution of the contracted agreement and communicated exclusively for that purpose. The Buyer has the rights as per art. 7 of Legislative Decree 196/03, namely the right to obtain: a) updating, correction, or, when interested, integration of data; b) the cancellation, anonymization, or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed; c) certification that the operations as per letters a) and b) have been made known, also as regards their content, to those to whom the data were communicated or disseminated, except in the case where this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right. The interested party also has the right to object, in whole or in part: i) for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of the collection; ii) to the processing of personal data concerning him/her for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication. The communication of personal data by the Buyer is a necessary condition for the correct and timely execution of this contract. Failing this, it will not be possible to proceed with the Buyer’s request. In any case, the acquired data will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. Their removal will take place in a secure manner anyway. The owner of the collection and processing of personal data is Biological Pharmacy, to whom the buyer can address at the company headquarters.

17. COMMUNICATIONS AND COMPLAINTS

Pursuant to art. 12 of Legislative Decree 70/03, Biological Pharmacy informs the Buyer that every order sent is stored in digital form on the server where the site resides according to criteria of confidentiality and security.

18. METHODS OF STORING THE CONTRACT

Written communications directed to the Provider and any complaints will be considered valid only if sent to the address

Data Controller Biological Pharmacy

Contrada Luccanesi 17, Imola

Data Controller’s email address: [email protected]

The Buyer indicates in the registration form their residence and domicile, telephone number, or email address where they wish the Provider’s communications to be sent.

19. DURATION AND EFFECTIVENESS OF CONTRACTUAL CONDITIONS

The Buyer’s confirmation of the order implies acceptance of these general conditions. These conditions may be updated or modified directly with the transcription of the new regulation on this site. The modification or update will be valid and effective for orders that have not yet been entered and for which the web page summarizing the order data has not yet been displayed and printed.

Contact information Data Controller Poliambulatorio Punto Salute, viale San Bartolo 2 Rho (MI) Data Controller’s email address: [email protected]